Digital accessibility and inclusive design are two essential components of the digital journey. Based on my experience with clients, I feel that it is also one of the least understood aspects of the ...
According to the International Monetary Fund, the ongoing pandemic will cause the global economy to contract sharply by 3% in 2020. Lockdowns, social distancing measures and the lingering psychologic...
During a recent visit to Paris, a colleague and I used a translation app to communicate with a store clerk while shopping along the Champs-Élysées. It was a surreal experience to communicate so eff...
In previous articles, I have covered a number of important topics, including: What digital modernization is (and is not) The “NICE” maturity model for digital modernization What shoul...
Now that we have a clear view of what digital modernization is and is not, the question is: Who should lead these initiatives, and what should the digital strategy be? Most of the time, CIOs or C...
Picking up where we left off in part 1, to help understand the different stages of digital readiness, I have devised something I call the “NICE” digital maturity framework — which categorizes c...
As traditional barriers to entry fade, companies look to modernize using digital tools and advanced — but proven — technologies. This makes digital modernization a critical part of a company’s ...
The life sciences industry today is undergoing a wave of disruption, with biopharmaceutical companies embracing potential new ways to deliver a value-based model over volume by developing specialty pr...